Get through admissions season with every missed call on the dashboard.
Route admissions, registrar, finance and every campus from one call flow, staff queues for peak weeks, and let an AI agent answer the common questions from your own documents.
7-day free trial · no card · usually verified within 1 business day · onboarding call · then set up with a number in about 2 minutes
- IVR by office and campus
- Queues with service level
- AI agent answers from your documents
- Missed-call recovery on the dashboard
Trusted by 1,000+ companies
Admissions week breaks the phone line.
Calls arrive all at once
Applications, registration and results days bring a wave of calls. Families hear a busy tone and give up.
The same questions, all day
Deadlines, fees and documents: staff answer the same questions hundreds of times.
Missed calls are not called back
Nobody can see how many callers were missed or whether anyone called them back.
What an admissions and student-services team runs on TalkChief.
Shipped features, shown with fictional demo data.
One main number, every office behind it.
Send callers to admissions, registrar, finance or a campus with an IVR menu, office hours per team and a voicemail or AI agent when the office is closed. Change the menu for results day yourself.
- IVR menu, working hours and ring groups
- Queues per office
- Voicemail or an AI agent when closed
Staff the peak and watch the queue live.
Queues ring agents by skill and order, play announcements while callers wait, and report queued calls, wait times, abandoned calls and service level, so you know when to add people.
- Average and longest wait
- Abandoned calls and service level
- Agents log in to queues on demand
Answer the common questions with an AI agent.
Upload your prospectus, fee schedule and deadlines. An AI voice agent answers in Arabic dialects or English from those documents, and transfers to admissions when a caller needs a person.
- Knowledge library from your own documents
- Arabic dialects and English
- Transfer to the right office
AI Voice Agents: $0.15 per connected minute, or the usage-based cost of the call if that is higher, charged from your wallet. A call starts only when the wallet holds at least $10.
See AI Voice Agents
See what families call about, week by week.
With AI Call Intelligence on, Deep Insights groups transcribed calls by reason and shows the share that ended unresolved, so you fix the unclear deadline or form instead of answering it again.
- Why people call, week by week
- Share of calls left unresolved
- Repeat callers and their issues
AI Call Intelligence add-on on Growth and Professional: $10 per member per month, 1,500 minutes per member included, then $0.01 per minute.
See Deep Insights
How a family’s call moves through TalkChief.
- 01
Main number rings
Office hours and the IVR menu pick the route.
- 02
Office queue
Admissions, registrar or finance agents answer by skill and order.
- 03
AI agent covers the rest
After hours or at peak, the AI agent answers from your documents.
- 04
Dashboards show the gaps
Missed calls, missed-call recovery and repeat callers per period.
What we protect, and what stays your call.
Security on every plan
- AES-256 encryption at rest and TLS in transit
- Call recordings and files encrypted in object storage
- Encrypted, access-controlled databases
- Roles for admins, supervisors and agents; supervisors see only their teams
No FERPA certification is claimed
TalkChief does not claim FERPA certification or automatic compliance. Your institution decides who may receive student information by phone and how identity is checked.
You decide what is recorded and analysed
Call recording is on Growth (kept 1 year) and Professional (kept 2 years). AI transcription is switched on for the company, a team or a member, for the call types you pick; internal calls are never transcribed. Tell callers about recording and transcription as your local rules require.
Official references: What is FERPA? (U.S. Department of Education, Student Privacy Policy Office) · Guide to the Saudi Personal Data Protection Law (Saudi Data & AI Authority)
TalkChief for education: common questions.
Plans: Essential $8, Growth $13, Professional $17 per member per month, billed annually.
Compare plansCan TalkChief route calls by campus or programme?
Yes. Use one number per campus or an IVR menu on a main number, with working hours per team, queues and ring groups for each office.
Does TalkChief make an institution FERPA compliant?
No. TalkChief does not claim FERPA certification or automatic compliance. The institution must assess applicability, disclosures, access and retention with qualified stakeholders.
Can an AI agent answer admissions questions?
Yes. An AI voice agent answers from the documents you upload, in Arabic dialects or English, and transfers to a person when asked. AI Voice Agents cost $0.15 per connected minute, or the usage-based cost of the call if that is higher, from your wallet.
How do we see missed calls during peak weeks?
The inbound dashboard shows answer rate, missed calls, missed-call recovery and repeat-caller rate; the queues dashboard shows wait times, abandoned calls and service level.
Can TalkChief connect to our SIS or CRM?
Call activity syncs to HubSpot, Pipedrive, Zoho CRM, Powerlink and Comeunity when connected and enabled. An SIS connection needs the API, webhooks or a scoped integration.
