Run your setup from anywhere in the world. Maintain local presence in any country while keeping your call center geographically in one place.
Connect branches globally as if they are in one office using free. Make every team member easily accessible and route calls seamlessly with a personalized three-digit extension.
See what’s keeping your remote team busy with real-time analytics of live calls. Track your call center performance using various KPIs.
Improve team efficiency through warm transfer, business hours, conference calls, virtual call center, ring groups, and more.
Quickly set up toll-free numbers and be local to your customers, wherever you are.
Based in Washington but selling in London? No problem! Get local numbers in 100+ countries.
Bring your teams together with call conferencing. Host up to five people on the same live call.
Define business hours to confirm when each of your numbers are available to receive calls.
Create customized greeting messages so no inbound calls remain unanswered even outside of your business hours
Direct calls to the right teammates every time by customizing distribution and ring rules.
Guide the caller through different options and ensure they’re always directed to the right agent.
Make every team member easily accessible and route calls seamlessly with a personalized three-digit extension.
Focus more on what matters the most. Cut through the noise by blocking spam callers and bots.
Improve the caller experience by quickly discussing among teammates before transferring a live call.
Assign your team members one caller ID to match your custom business needs.
Build strong and consistent customer relationships with a static caller ID for your agents.
Assign a dynamic random Caller ID when your members call, selected randomly from your team pool numbers.
Preserve your business reputation by monitoring your number spam score. Replace high spam score numbers with a single click.
Manage your calls and change settings in real-time with just a few clicks - from adding new users to including new numbers.
Enhance the customer’s experience on hold while they wait for the next available agent.
Route calls to teams grouped by location, language, skill, or any other trait you’d like.
Handle multiple customer queries while putting one call on hold and starting another with a third-party.
Handle as many inbound and outbound calls as you like, all at the same time - on the same phone number.
Free up your callers' time by allowing them to receive your outbound reply without having to wait on the line.
Set working hours to make sure calls are routed only to available agents.
Automatically route inbound calls to specific agents based on their fit and skills required by the caller.
Unlimited call recordings to help you manage compliance and performance. Each conversation is secured in the cloud.
Handle multiple customer queries while putting one call on hold and starting another with a third-party.
Boost team efficiency and performance by creating teams and assigning supervisors.
Receive automatic notification of every incoming call right on your screen. Start a conversation by clicking on the banner.
Never miss a call by ensuring all incoming calls ring loudly in your workplace.
Not in the office? No problem! Receive calls on the go by forwarding calls to your mobile device.
No need to sift through extensive call logs. Quickly find the exact conversation you’re looking for via custom filters.
Keep all conversations connected by integrating with your CRM, Helpdesk, and other collaboration tools.
Keep all conversations connected by integrating with your CRM, Helpdesk, and other collaboration tools.
Cut down on lost sales opportunities. Increase response rates and close more deals as your call pick-up rates increase with Dynamic Caller ID.
Connect all your branches with free calls. Keep your remote teams on the same page and work seamlessly as if you're all in one office.
Get your team up to speed in no time. View and manage your calls in real-time with live activities. Get all the features you need to build a call center, direct from the cloud.
Keep hope alive and do more with less. Increase your response rates while saving cost and time. Get a 50% discount on all features.
Enjoy the flexibility your startup needs to grow. With an easy-to-use setup, start making and receiving calls today. Get a 50% discount on all features.
Delight your customers with personalized support and handle all your calls as a team. Monitorall calls via Team Supervisor.
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