One platform for all business communication

Hear every call. Without listening to every call.

Calls, team chat, meetings and your contact center in one secure platform, with AI that understands your calls in Arabic, Hebrew and English.

7-day free trial · no card · usually verified within 1 business day · onboarding call · then set up with a number in about 2 minutes

The TalkChief Deep Insights dashboard on the desktop app, and the TalkChief Cowork mobile app cycling through team chat, a business call, the keypad and the call log.
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The problem

Your business talks all day. Most of it disappears.

What customers said, what your team promised and why deals were lost is spread across tools nobody reads. Owners find out when a customer has already left.

01

Scattered tools

Phone, chat, meetings and CRM live in different apps that don’t talk to each other, so nobody sees the full picture.

02

Nobody hears the calls

Hundreds of conversations a day, in Arabic, Hebrew and English. Managers review a handful.

03

Problems surface too late

The repeat caller, the broken promise, the competitor a customer mentioned: you find out after they leave.

One platform

Every conversation in one place. Under your control.

One sign-in, one admin, one bill. You decide who sees what.

Call flow editor routing a main line through working hours and an IVR menu to sales and support queues, AI agents, voicemail and failover

Business phone

Numbers in 90+ countries, a visual call flow editor with IVR and working hours, caller ID that can match the country you dial, and apps on every device.

Explore Business phone
Live calls view with four calls in progress and Listen, Coach and Join controls, and a whisper note to an agent

Contact center

Queues with ring strategies and SLA, plus Listen, Coach and Join on any live call. Agents get their own workspace with status and breaks.

Explore Contact center
TalkChief Cowork channel with team messages, a group call with screen sharing and the business phone dialer

Cowork

Team channels, direct messages, meetings and screen sharing, with the business phone dialer built in. Web, Windows, macOS, iOS and Android.

Explore Cowork
AI voice agent builder with Gulf Arabic and English, an opening line, knowledge and tools, and a passing ready check

AI Voice Agents

AI agents that answer your numbers and run outbound campaigns, using your documents and tools, and hand the call to a person when needed.

Explore AI Voice Agents
TalkChief Intelligence

Not just transcripts. Answers.

TalkChief reads each analysed call for intent, outcome, issues, products, competitors, risks and promises made, then connects them across thousands of calls into one knowledge graph. So you see patterns no one could hear call by call.

Deep Insights

See why customers call, and what stays unsolved.

Calls grouped by reason, week by week, with the share that ended unresolved. Each issue is linked to the product it was about and to how the call ended.

Flow chart linking customer issues to the product they were about and to the call outcome: resolved, not resolved or escalated
Churn risk

Catch the customers you are about to lose.

Repeat callers and what they keep calling about. The competitors customers mention, and how many of those calls carry churn risk.

Repeat callers ranked by number of calls, each with the issues they keep raising
Coaching

Know who needs coaching, on which kind of call.

Resolution rate per member and call reason, plus team and member scorecards for sentiment, tone, talk share and escalations.

Heatmap of resolution rate by team member and call reason with a coaching tip
AI escalations

Hear about trouble the same day.

AI flags the calls a supervisor should see: a customer asking for a manager, a legal threat, a cancellation left unresolved. Write your own rules in plain words and get alerts by email or in a Cowork channel.

A plain-language escalation rule with examples, and the alert it posts into a Cowork channel
Call search

Find anything a customer said.

Search transcribed calls by meaning, not only exact words, across Arabic, Hebrew and English. Open the transcript and summary from any result.

Call search for “customer wants a refund” returning calls matched by meaning, including a Hebrew call
AI Voice Agents

AI agents that pick up the phone.

Answer your numbers around the clock or run outbound campaigns, in Arabic or English.

  • Inbound agents that answer your TalkChief numbers
  • Outbound campaigns with calling windows, retries and do-not-call checks
  • Answers from your documents; books in Google Calendar; uses your APIs and MCP tools
  • Transfers to a person, with a transcript, outcome and cost for every call

$0.15 per connected minute, or the usage-based cost if higher, charged from your wallet.

See AI Voice Agents →
AI voice agent call report with completion and transfer rates and a booking conversation that created a calendar event
Customers

What our customers say.

“As a Middle Eastern firm, we faced VoIP challenges until discovering TalkChief. Their Gulf market routes and clear call quality, along with Time-Based Routing, keep us available across time zones.”
Amir HadiSales Director, Business Consulting
“TalkChief’s custom integration with our helpdesk tool has streamlined our support process. Calls and tickets are now interconnected, providing a unified view of customer interactions.”
Emma ClarkSupport Systems Manager, Viatek
“TalkChief’s Real-Time Modifications have been a game-changer for our dynamic business environment. We can make on-the-fly changes, ensuring we adapt to any situation.”
Carlos RodriguezOperations Director, 2020inc
“Remote work is seamless with TalkChief. Shift scheduling and workload management keep us organized, while robust security features and an efficient IVR system enhance client experiences.”
James WilsonCEO and Founder, Genius Technologies
Pricing

Simple per-member pricing.

Essential$8/member/monthbilled yearly · $9 monthly

Business calling with calls and cost reports

Growth$13/member/monthbilled yearly · $15 monthly

Interactive dashboards; AI add-on available

Professional$17/member/monthbilled yearly · $20 monthly

Cowork, real-time dashboard and coaching; AI add-on available

EnterpriseCustomvolume and contract terms

Custom reports and retention, volume rates, tailored onboarding

AI Call Intelligence $10 per member / month, 1,500 minutes included, on Growth and Professional
AI Voice Agents $0.15 per connected minute, or the usage-based cost if higher, from your wallet

Phone numbers and call usage are billed separately and vary by destination. Startups and non-profits may get up to 50% off after review.

FAQ

Questions, answered.

Is TalkChief just a phone system?
No. Business phone, contact center, team chat and meetings (Cowork) and AI voice agents run on one platform with one TalkChief sign-in.
What does the AI actually do?
With AI Call Intelligence on, recorded inbound, outbound and queue calls are transcribed and summarized (internal calls and calls shorter than your minimum length are skipped), calls that need a supervisor are flagged as escalations, and Deep Insights shows call reasons, unresolved issues, products, competitors, churn risk and repeat callers.
Which languages does the AI understand?
Arabic, Hebrew and English, including calls that switch language mid-conversation.
How does the free trial work?
Fill in the trial form. We verify your company, usually within 1 business day, and walk you through onboarding on a short call. Then you set up yourself and get a number in about 2 minutes. The trial lasts 7 days and needs no card.
Is my data secure?
Yes. Data is encrypted with AES-256 at rest and with TLS in transit, including call recordings and files in storage.
Do I need to install anything?
No. Calls and Cowork work in the browser. Apps are available for Windows, macOS, iOS and Android.
Which CRMs does TalkChief connect to?
HubSpot, Pipedrive, Zoho CRM and Zoho PhoneBridge, Powerlink and Comeunity.

Product illustrations use fictional demo data.