Start the call from the record
Use the phone action beside a lead or contact number instead of copying it into a separate dialer.
Zoho telephony, powered by TalkChief
TalkChief for Zoho
Call from Zoho. Keep every conversation with the customer record.
TalkChief brings click-to-dial, incoming caller context, call activity, notes, and recording access into the Zoho workflow your sales and support teams already use.
Built for Zoho Desk Marketplace price: Free Active accounts required
Customer record
TalkChief callActivity saved back to Zoho
Meet the integration
One workspace for the call and the customer context.
TalkChief connects the phone conversation to the record where your team is already working, helping agents move from customer context to conversation to follow-up without rebuilding the story elsewhere.
See who is calling
For a known caller, the incoming-call window brings the matching customer information into view.
Keep the call in context
Call details, descriptions, follow-up actions, and available recordings stay connected to the Zoho workflow.
Official listing & support
Clear product details before you install.
Review the extension, account requirements, publisher, support contacts, and documentation in one place. The Marketplace button below opens the official TalkChief listing on Zoho.
Official product details
+
+TalkChief for Zoho
Power up your phone system and manage supported call activity from the Zoho workspace.
View official Marketplace listing- Extension name
- TalkChief for Zoho
- Built for
- Zoho Desk
- Category
- Telephony
- Marketplace price
- Free
- Vendor / publisher
- TalkChief
- Support email
- [email protected]
Account requirementsActive TalkChief subscription + active Zoho account
The extension is free on the Marketplace; your selected TalkChief plan is billed separately.
View TalkChief plan detailsVendor websiteTalkChieftalkchief.io
SupportTalkChief support team[email protected]
What your team can do
The call tools agents need, inside the Zoho workflow.
Each capability below is documented by TalkChief or listed with the official Marketplace extension.
Click-to-dial
Place an outbound call from the phone icon beside a lead, contact, or customer record.
Incoming caller pop-up
When Zoho finds a matching record, agents can see the caller context as the call arrives.
Automatic call activity
Keep a useful history in Zoho without asking agents to recreate the call in another system.
Recording access
Open the related call from Zoho’s Calls section and access its attached recording when available.
In-call controls
Mute, place a call on hold, and capture relevant information from the active call window.
Descriptions and follow-ups
Add the call description and next action while the conversation is still fresh.
How it works
Connect TalkChief and Zoho in four clear steps.
You need active Zoho and TalkChief accounts. An administrator selects the users, authorizes the bridge, and returns to Zoho to make the phone workflow available.
Open step-by-step guide- 01
Install TalkChief in Zoho
In Zoho, open Settings, choose Telephony under Channels, find TalkChief, and select the users who need access.
- 02
Add the Zoho Bridge
From your TalkChief account, open Integrations and install the Zoho Bridge module.
- 03
Activate and authenticate
Use the activation email, then approve the connection between TalkChief and Zoho PhoneBridge.
- 04
Return to Zoho and call
Sign back in to Zoho. The phone action appears beside supported records so your team can begin calling.
Questions, answered
TalkChief for Zoho FAQ
Need help with your edition or telephony setup?
Talk to our teamWhat does TalkChief for Zoho let my team do?
Your team can start calls from Zoho, see caller information for matched records, use supported in-call controls, add call descriptions and follow-up actions, and access available recordings from the related call record.
Does TalkChief work with Zoho CRM and Zoho Desk?
The official Zoho Marketplace listing is built for Zoho Desk, while TalkChief’s setup documentation also shows the PhoneBridge workflow inside Zoho Leads. Availability can depend on your Zoho edition and telephony configuration, so confirm your setup with TalkChief if you are unsure.
Is the Zoho extension free?
The Zoho Marketplace lists the extension as free. You still need active Zoho and TalkChief accounts, and your normal TalkChief subscription applies.
Where can I find a call recording in Zoho?
Open the Calls section in Zoho, choose the relevant call, and open its subject. When recording is enabled and available, the recording is attached to the call record.
What is required to set up the integration?
An administrator installs TalkChief from Zoho Telephony, installs the Zoho Bridge in TalkChief, activates it from email, approves the PhoneBridge connection, and signs back in to Zoho. The linked setup guide walks through each step.
Ready when your team is
Bring TalkChief calling into Zoho.
Install the free extension from the official Marketplace, or review the documented setup before you begin.
Marketplace extension: free · Active TalkChief and Zoho accounts required