Analytics feature

Shape call reports around your operating priorities.

Use custom reporting to answer questions that a standard dashboard does not capture in the exact format your team needs.

Request a Free Trial →Book a Demo
Custom Reports on Demand in the TalkChief app
Custom Reports on Demand Decision view. Step one: Define the audience. Clarify who will use the report and which decision it should support. Step two: Select the data scope. Choose available metrics, dimensions, filters, and the reporting period. Step three: Validate the output. Confirm definitions and totals before distributing or using the report in decisions. Why it matters: Choose relevant measures. Focus on the call, team, member, status, duration, or cost fields available to the reporting workflow. Contact names and avatars shown are illustrative.
Business use cases

Make reporting fit the decision—not the other way around.

Bring custom reports on demand into the same connected experience as your business calls, customer conversations, and team collaboration.

Choose relevant measures

Focus on the call, team, member, status, duration, or cost fields available to the reporting workflow.

Match business reviews

Structure outputs around the way leaders and operators assess performance.

Reuse a defined scope

Create a repeatable basis for the reviews your team performs regularly.

How it works

From reporting need to usable output.

See how custom reports on demand moves from setup to everyday use inside TalkChief.

  1. Step 1

    Define the audience

    Clarify who will use the report and which decision it should support.

  2. Step 2

    Select the data scope

    Choose available metrics, dimensions, filters, and the reporting period.

  3. Step 3

    Validate the output

    Confirm definitions and totals before distributing or using the report in decisions.

Book a demo →View pricing
More from TalkChief

Explore related capabilities that bring calling, customer service, and teamwork together.

Analytics

Comprehensive Call Reports

Review and share structured TalkChief call reports covering activity, outcomes, duration, teams, members, and available financial data.

Explore Comprehensive Call Reports →Analytics

Interactive BI Dashboards

Explore TalkChief call-center and communications data through interactive dashboards with available filters, charts, and operating views.

Explore Interactive BI Dashboards →Analytics

Custom Filters

Filter TalkChief call activity by relevant dates, teams, members, directions, outcomes, and other available fields to find the records you need.

Explore Custom Filters →Contact center

See analytics alongside every conversation

Connect reporting with routing, supervision, call records, and team performance.

Explore →All features

Explore every TalkChief capability

Discover business phone, contact-center, productivity, analytics, and Cowork features.

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Questions, answered

Custom Reports on Demand FAQs

How is a custom report different from a dashboard?
A dashboard provides a defined interactive view, while a custom report can focus on a particular set of fields, filters, and review needs supported by the reporting service.
Can a custom report include cost data?
Supported financial fields can be included where they are available for the selected account, numbers, and reporting period.
Is Custom Reports on Demand available on every TalkChief account?
Custom reporting capabilities and delivery options depend on plan, available data, and reporting scope. Complex requirements may need solution review.