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Call Whispering
TalkChief cloud based communication platform provides the call whispering feature, allowing Supervisors to coach their agents without having the customers/callers knowledge.
Call whispering allows Supervisors to discreetly communicate with agents. This will enhance their development, improve quality of service and ensure consistency in operations.
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Coach and assist in real time
Communication in discreet
Call whispering enables Supervisors to coach and assist agents without the customer knowledge, while providing feedback without having to discomfort the customer.
Coaching
Call whispering enables your Supervisors to coach in real time and provide feedback instantly.
Agents development
Providing instant constructive feedback is essential to team development, and ensures keeping the learning curve fast and efficient.
TRUSTED BY 1000+ COMPANIES
Seamlessly Integrated with Your Favorite Tools
Talkchief stands out as the top voice app ecosystem, perfectly complementing your essential tools and processes
