For Sales
For Support
For
Remote Teams
For
Call Center
For
Non-Profits
Download
Apps
Blog
Knowledge Base
Competitor Analysis
For Sales
For
Support
Call Monitoring
Take your quality assurance to the next level. With Call monitoring feature provided by TalkChief, it enables your Supervisors to listen, whisper or barge into live calls. The Supervisors will have the ability not only to monitor, but to make immediate impact by barging into a call or coaching an agent.
Call monitoring with its strong tools: Whisper, Listen and Barge, helps improve your quality assurance processes and standards, giving your Supervisors the power to make impact in real time.
Get Started
Act in real time, don't wait
Quality Assurance improved
With call monitoring feature, you can continuously improve your QA processes, learn from mistakes and build best practices.
Coaching
Provide instant coaching to your agents, and be there to help them with the whisper feature.
Insights in real time
TalkChief Cloud based PBX provides you with real time data through call monitoring. You can evaluate your agents, and take actions accordingly.
TRUSTED BY 1000+ COMPANIES
Seamlessly Integrated with Your Favorite Tools
Talkchief stands out as the top voice app ecosystem, perfectly complementing your essential tools and processes
