Call Recording
With this feature,you can listen to your recordings and download when needed, this ensures monitoring agents performance,and extract useful insights.
Call recordings give you the opportunity to be on top of things, improve processes, extract lessons and even help in new agents onboarding.
Get StartedYour recordings are always available
Quality assurance
Use recordings to monitor and improve the quality of you agents work, extract useful insights and findings.
Agents onboarding
Utilise this feature to develop and onboard your team faster, avoiding similar mistakes and to learn new skills and best practises.
Documentation and proof of compliance
Call recordings can serve as useful evidence in case of any dispute.
Seamlessly Integrated with Your Favorite Tools
Talkchief stands out as the top voice app ecosystem, perfectly complementing your essential tools and processes