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Management of operating hours and shifts for the call center
Manage your Call center operating hours in an efficient way, using TalkChief’s powerful tools. Ensure optimised coverage and shifts handling leading to smoother operations.
Operating hours management within your Cloud based call center enables you to manage your agents shifts and schedules based on business needs, ensuring providing the best quality and customer experience.
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Optimise your shifts based on business needs
Flexibility
Create and modify agents schedules easily to cover changing business needs. Your Supervisors can define peak hours, allowing them to assign agents based on availability and skills.
Improve efficiency
With operating hours management in TalkChief cloud based business phone system, you can always adjust to any challenging business needs, time zones, skills and languages, ensuring full coverage leading to better productivity and customer experience.
TRUSTED BY 1000+ COMPANIES
Seamlessly Integrated with Your Favorite Tools
Talkchief stands out as the top voice app ecosystem, perfectly complementing your essential tools and processes
