Keep TalkChief integration credentials server-side and accountable.
Use TalkChief customer API keys safely: provisioning, capability-specific placement, storage, rotation, least privilege, logging, and incident response.
TalkChiefUse the supported contract, then test the real workflow.
TalkChief currently uses customer-specific API keys for protected integration APIs. An approved organization administrator obtains or rotates the relevant key in Settings > Integration. Click-to-Call and AI Transcription use capability-specific credential placement documented for the account. TalkChief does not currently publish OAuth 2.0, OpenID Connect, dynamic client registration, a token endpoint, or a JWKS URI for these APIs.
Follow the responsibility through the system.
This diagram is specific to the authentication workflow and keeps authorization, delivery, evidence, and recovery visible.
- 01
Human-approved organization
A customer completes onboarding and activates a TalkChief workspace.
- 02
Administrator provisioning
An authorized administrator obtains the capability-specific key in Settings > Integration.
- 03
Secret storage
The key is stored in a trusted server or managed secret store, never a browser, mobile app, prompt, or repository.
- 04
Authorized request
The backend applies the credential exactly as the current API contract requires and limits the surrounding business action.
- 05
Rotation and evidence
Named owners rotate credentials after staff or system change and investigate unexpected use with request and account evidence.
Credential provisioning is administrator-assisted
The public trial and demo forms are human-managed onboarding paths; they do not return an API credential. After the workspace is approved, an organization administrator uses the authenticated dashboard. If the integration capability is not present, the administrator contacts TalkChief support rather than attempting to discover or create an undocumented registration endpoint.
Issue separate credentials for separate supported capabilities where the dashboard provides them. This limits accidental reuse and makes a rotation or incident easier to scope. Record the service owner, business purpose, environment, creation date, permitted application, and next review date outside the key value itself.
Keep keys out of user-controlled clients and logs
A browser or mobile app cannot keep a static shared secret. Route the request through a trusted backend that authenticates the user, authorizes the business action, validates the destination or recording, and then calls TalkChief. Store the key in a managed secret mechanism with restricted runtime access.
Redact request headers and bodies that may contain credentials. Prevent secrets from entering source control, CI output, error trackers, support tickets, analytics, AI prompts, or copied command histories. A masked value should not be reversible.
Make rotation and compromise response routine
Rotate a key when an owner leaves, an application is retired, access scope changes, a secret may have leaked, or the account’s policy interval expires. Test the new key in a controlled workflow, update the approved runtime, revoke or replace the old key, and verify that unexpected calls stop.
If a key may be compromised, contain it first. Preserve relevant logs, contact TalkChief support, review affected call or transcription activity and billing, and notify internal privacy, security, or legal owners when required. Do not paste the secret into the incident ticket.
Ship only when every owner can show evidence.
- 01
Name the credential owner and supported capability
- 02
Provision through the approved administrator path
- 03
Store in a trusted backend secret mechanism
- 04
Authorize every surrounding business action
- 05
Redact credentials and sensitive request data
- 06
Test rotation and document compromise response
Resolve the unsafe assumptions first.
Does TalkChief support OAuth 2.0 for these APIs?
TalkChief does not currently publish OAuth 2.0 or OpenID Connect discovery, token, JWKS, or dynamic client-registration endpoints for the documented integration APIs.
Can an AI agent register itself for a TalkChief API key?
No. Protected access is for an approved customer and uses administrator-assisted credential provisioning. An agent should only act with the customer’s explicit authority and a trusted server-side integration.
Can I put the API key in frontend JavaScript?
No. Browser and mobile code is controlled by the user environment and cannot safely hold a shared customer credential. Use an authenticated and authorized backend.
Current references for this guide.
Current credential provisioning, supported key placement, and unsupported OAuth flows.
Published API, webhook, OpenAPI, and customer-key scope.
Discovery record for the currently published developer capabilities.
Bring the real system, data, and failure cases.
TalkChief can review the supported path and determine where a customer-specific integration is feasible, secure, and worth scoping.