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Skill-Based Routing
Scale your services coverage with skill based routing. Make sure customers are directed to the right people based on their skills, experience and language.
Reduce calls handling time, by making sure the right people with the right skills are handling the calls.
Get Started
Scale your services coverage
Resource allocation
Optimise your resources allocation by transferring calls based on their experience, language or skills.
First call resolution
Increase the chances to close the deal from the first call by assigning the call to the right agent.
Focus on delivering
With skill based routing, you can reduce handling time, allowing your team to focus and close deals and solve issues.
TRUSTED BY 1000+ COMPANIES
Seamlessly Integrated with Your Favorite Tools
Talkchief stands out as the top voice app ecosystem, perfectly complementing your essential tools and processes
